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Soft Gradient Transition

LEO CHU

INTRODUCTION

Hi, I’m Leo. I’m an Operations and Project Manager with a background in Psychology and Philosophy from Michigan State University (Class of 2018), where I developed a strong interest in how people think, make decisions, and interact with systems.

 

Today, I apply that perspective to building and scaling operations in fast-paced environments. My experience spans live commerce, e-commerce, and media production, where I’ve led cross-functional projects, optimized workflows, and implemented data-driven strategies to improve performance and drive revenue. From managing large-scale event operations to leading livestream sales campaigns and backend systems, I focus on creating structure, improving efficiency, and delivering measurable results.

 

I enjoy working at the intersection of strategy and execution—taking ideas from concept to completion while continuously refining processes along the way.

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Projects

Operations Manager overseeing production and live broadcast execution for TikTok Shop livestreams, ensuring smooth performance and strong audience engagement.

Operations Manager managing technical setup and production for TikTok Shop livestreams, optimizing stream quality and supporting consistent sales performance.

Leading broadcast production and technical execution for TikTok Shop livestreams. Directed stream setup, live troubleshooting, and performance optimization to ensure a seamless viewer experience and drive consistent sales outcomes.

Oversaw production and technical execution for Huanuo LIVE, ensuring seamless TikTok Shop livestream broadcasts. Managed end-to-end setup, troubleshooting, and live optimization to deliver consistent, high-quality streaming performance.

Managed and hosted for PowerStack LIVE. A short 50-hour TikTok Shop campaign which resulted in over $20K in GMV.

Managed the TikTok Shop account for Q1 2026. Resulted in over $1 million in GMV year-to-date.

Executive Assistant managing production teams for live music events, coordinating logistics, schedules, and on-site execution to ensure seamless productions.

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